Administrative Internship Remote

Voya Financial’s Administrative Internship (Remote) offers a structured entry into the financial services industry, focusing on workplace benefits, retirement, and investment management. The program is designed for students and recent graduates seeking practical experience, mentorship, and career growth in a Fortune 500 environment.

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Company Intelligence

• History, Size, and Industry Position
• Founded: 2013 (originates from ING Group’s US operations, rebranded as Voya in 2014).
• Size: 9,000–10,000 employees.
• Industry: Financial services—specializing in retirement, employee benefits, and investment management.
• Clients: Serves over 14 million individual and institutional customers in the US.
• Financials: Revenue between $5B–$10B USD annually.
• Recognition: Fortune 500 company, rated A (Excellent) by AM Best and A+ by the BBB.
• Recent News, Growth, and Strategy
• Strategic Focus: Emphasis on workplace benefits, digital transformation, and expanding investment management.
• Recent Moves: Divested individual life insurance business to focus on group benefits and retirement solutions.
• Growth: Continues to invest in technology and customer experience, with recent activity in institutional investment management.
• Culture and Work Environment
• Work Wellbeing: Rated “below average” in work wellbeing, with “average” marks for purpose and satisfaction, and “below average” for happiness and stress management (based on Indeed employee surveys).
• CEO Approval: 70% approval for Rodney O. Martin, Jr..
• Diversity & Responsibility: Strong commitment to ethical, social, and environmental responsibility; vision is to be “America’s Retirement Company®”.
• Values, Mission, and What They Stand For
• Mission: Helping Americans plan, invest, and protect their savings for a secure financial future.
• Values: Social, environmental, economic, and ethical responsibility.
• Office Locations and Remote/Hybrid Policies
• Headquarters: 230 Park Ave, New York City, NY.
• Remote Work: Offers remote and hybrid roles; this internship is fully remote.

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Program Deep Dive

• Program Structure and Timeline
• Format: Remote, administrative-focused internship.
• Duration: Typically 10–12 weeks (industry standard; confirm exact dates in the job posting).
• Schedule: Full-time or part-time, depending on academic commitments.
• Skills and Competencies Sought
• Technical: Proficiency in Microsoft Office (Excel, Word, PowerPoint), data entry, document management.
• Soft Skills: Communication, organization, attention to detail, time management, adaptability.
• Industry Knowledge: Basic understanding of financial services, retirement planning, and employee benefits is a plus.
• Daily Responsibilities and Learning Opportunities
• Tasks: Supporting administrative operations, scheduling, preparing reports, managing digital files, assisting with project coordination.
• Learning: Exposure to financial products, internal systems, and compliance processes. Opportunity to observe cross-functional teamwork.
• Mentorship and Training
• Mentorship: Assigned supervisor or mentor for regular check-ins and feedback.
• Training: Onboarding sessions, access to internal learning modules, and possible participation in company-wide webinars.
• Career Progression Paths
• Post-Internship: Potential for conversion to full-time roles in administration, operations, or entry-level analyst positions.
• Long-Term: Pathways into project management, HR, compliance, or specialized financial services roles.

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Application Success Guide

• Application Requirements and Deadlines
• Eligibility: Current students or recent graduates (18–25), authorized to work in the US.
• Materials: Resume, tailored cover letter, unofficial transcript (if requested).
• Deadline: Check the Indeed posting for specific dates; apply early as positions may fill on a rolling basis.
• Step-by-Step Application Process

1. Submit application via Indeed or Voya’s careers portal.
2. Complete any required online assessments (e.g., situational judgment, skills tests).
3. Initial HR screening (phone or video).
4. One or more interviews with hiring managers or team members.
5. Offer and onboarding.

• Common Interview Questions
• Why are you interested in Voya Financial and this internship?
• Describe your experience with administrative tasks or managing multiple priorities.
• How do you handle confidential information?
• Give an example of a time you solved a problem in a team setting.
• What do you know about Voya’s mission and values?
• Assessment Centers/Case Studies
• For administrative roles, expect practical exercises: scheduling tasks, prioritization scenarios, or data accuracy tests.
• What Makes a Standout Candidate
• Demonstrates strong organizational skills and attention to detail.
• Shows genuine interest in financial services and Voya’s mission.
• Communicates clearly and professionally.
• Proactive about learning and adapting to new tools.

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Insider Tips

• Interview Tips and What Voya Values
• Research Voya’s recent strategic moves and be ready to discuss how you align with their mission.
• Emphasize ethical responsibility and customer focus in your answers.
• Show enthusiasm for remote teamwork and digital collaboration.
• Technical Skills vs. Soft Skills
• Soft skills (organization, communication, adaptability) are as important as technical proficiency.
• Highlight any experience with virtual collaboration tools (e.g., Teams, Zoom).
• Industry Knowledge to Demonstrate
• Basic understanding of retirement planning, group benefits, or investment management.
• Awareness of current trends in financial services (e.g., digital transformation, customer experience).
• Questions to Ask Interviewers
• What does success look like for an intern in this role?
• How does Voya support professional development for early-career employees?
• What are the biggest challenges facing your team right now?
• How does the company foster inclusion and remote team engagement?
• Red Flags to Avoid
• Generic or untailored applications.
• Lack of research on Voya’s business and values.
• Inability to articulate why remote work suits your style.
• Overemphasis on technical skills without soft skills examples.

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Practical Information

• Salary/Stipend Ranges
• Typical range for remote administrative internships in financial services: $18–$25/hour (confirm in job posting or during interview).
• Benefits Package
• Interns may receive access to wellness programs, virtual networking events, and learning resources.
• Full-time roles offer comprehensive benefits: health insurance, retirement plans, paid time off.
• Start Dates and Program Duration
• Most internships start in late May or early June and last 10–12 weeks (confirm specifics in the posting).
• Networking and Alumni Connections
• Interns often participate in virtual networking sessions, mentorship programs, and company-wide events.
• Voya’s large alumni network and Fortune 500 status provide strong future connections.

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Actionable Advice:

• Tailor your resume and cover letter to highlight both administrative and teamwork skills.
• Prepare examples that show adaptability, initiative, and a commitment to ethical work.
• Research Voya’s recent news and strategic direction to demonstrate industry awareness.
• Practice virtual interview skills and prepare thoughtful questions about remote work and professional growth.