Healthcare Business Admin Intern Operations Remote

**Molina Healthcare’s Healthcare Business Admin Intern (Operations)

• REMOTE** is a strong opportunity for students and recent graduates interested in healthcare administration, operations, and managed care. Below is a comprehensive, actionable breakdown tailored for young professionals.

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Company Intelligence

• History, Size, and Industry Position
• Founded: 1980, headquartered in Long Beach, California.
• Size: ~18,000 employees, $37.5 billion in revenue, serves over 5 million members across 21 states.
• Industry: Major player in managed healthcare, specializing in Medicaid and Medicare for low-income families.
• Market Position: Among the top 10 largest health insurance plans by membership. Competes with Humana, Centene, and others.
• Recent News, Growth, and Strategy
• Financials: Q2 2025 EPS of $5.48; premium revenue $10.9 billion.
• Growth: Projected premium revenue of $46B (2026) and $52B (2027).
• Strategy: Focus on Medicaid/Medicare, cost control, and technology-driven efficiencies.
• Challenges: Managing medical cost pressures, especially in behavioral health and pharmacy.
• Culture and Work Environment
• Mission: Provide quality healthcare to those on government assistance.
• Values: Commitment to operating excellence, serving vulnerable populations, and adapting to regulatory changes.
• Culture: Ranked 5th among major competitors for overall culture; leadership rated D+ (bottom 25% for similar-sized companies).
• Employee Feedback: Mixed reviews on compensation and leadership; strong sense of mission but some dissatisfaction with pay and management.
• Locations and Remote Policy
• HQ: Long Beach, CA; major presence in Houston, TX.
• Remote/Hybrid: This internship is fully remote, with Houston, TX preferred for proximity to regional operations.

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Program Deep Dive

• Structure and Timeline
• Format: Remote internship, typically 10–12 weeks (industry standard for healthcare admin internships).
• Schedule: Full-time during summer or part-time during academic year (confirm specifics in application).
• Team: Operations/Business Administration, reporting to a manager or team lead in healthcare operations.
• Skills and Competencies Sought
• Technical: Microsoft Office (Excel, PowerPoint), data analysis, project management tools.
• Industry Knowledge: Understanding of Medicaid/Medicare, healthcare regulations, and managed care basics.
• Soft Skills: Communication, organization, attention to detail, problem-solving, adaptability.
• Daily Responsibilities & Learning Opportunities
• Supporting operations teams with administrative tasks (scheduling, reporting, documentation).
• Assisting in process improvement projects and workflow optimization.
• Data entry, analysis, and preparation of presentations for internal stakeholders.
• Exposure to compliance, quality assurance, and regulatory documentation.
• Shadowing meetings with cross-functional teams (clinical, IT, finance).
• Mentorship and Training
• Assigned mentor or supervisor for regular check-ins.
• Onboarding sessions on healthcare operations and Molina’s systems.
• Access to internal training modules and possible lunch-and-learn sessions.
• Career Progression
• High-performing interns may be considered for full-time roles in operations, project management, or analyst positions.
• Alumni often move into healthcare administration, compliance, or business analyst roles within Molina or similar organizations.

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Application Success Guide

• Requirements and Deadlines
• Eligibility: Current students or recent graduates (18–25), interest in healthcare admin/operations.
• Materials: Resume, cover letter, unofficial transcript, possibly a short essay or statement of interest.
• Deadline: Rolling or as posted on the application site—apply early for best consideration.
• Step-by-Step Process

1. Submit application via the provided URL (ZipRecruiter).
2. Complete any online assessments (if required).
3. Initial phone/video screening with HR.
4. Virtual interview(s) with operations team.
5. Possible case study or skills assessment.
6. Offer and onboarding.

• Common Interview Questions
• Why are you interested in healthcare administration and Molina Healthcare?
• Describe a time you managed multiple priorities.
• How do you handle confidential information?
• Give an example of a process you improved.
• What do you know about Medicaid/Medicare?
• Assessment Centers/Case Studies
• May include a case study on process improvement or a scenario-based task (e.g., optimizing a workflow or handling a compliance issue).
• Standout Candidate Qualities
• Demonstrated interest in healthcare and serving vulnerable populations.
• Evidence of analytical and organizational skills.
• Proactive communication and eagerness to learn.
• Familiarity with healthcare regulations or managed care is a plus.

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Insider Tips

• Interview Tips & Company Values
• Emphasize your alignment with Molina’s mission to serve low-income and vulnerable populations.
• Show understanding of the challenges in Medicaid/Medicare and the importance of operational efficiency.
• Prepare examples of teamwork, adaptability, and process improvement.
• Technical vs. Soft Skills
• Both are valued, but strong communication, attention to detail, and reliability are critical for admin roles.
• Technical skills (Excel, data analysis) can set you apart, especially if you can demonstrate practical application.
• Industry Knowledge
• Know the basics of managed care, Medicaid, and Medicare.
• Be aware of current healthcare trends, such as cost pressures and regulatory changes.
• Questions to Ask Interviewers
• What are the biggest operational challenges Molina faces today?
• How does Molina support intern development and learning?
• What does success look like for an intern in this role?
• Can you describe the team’s culture and how interns are integrated?
• Red Flags to Avoid
• Lack of research on Molina’s mission and business.
• Overemphasis on compensation without showing interest in the work.
• Vague or generic answers—be specific and show genuine motivation.

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Practical Information

• Salary/Stipend
• Industry average for remote healthcare admin internships: $18–$25/hour (Molina’s exact rate not published; expect within this range based on company size and market).
• Benefits
• Interns may receive limited benefits: paid holidays, access to training, and possible networking events.
• Full-time employees receive comprehensive health, dental, vision, and retirement benefits.
• Start Dates & Duration
• Typically starts in late May/early June for summer programs; duration is 10–12 weeks.
• Confirm exact dates in the job posting or during the interview.
• Networking & Alumni
• Opportunities to connect with professionals across operations, clinical, and IT teams.
• Participation in company-wide virtual events and possible alumni panels.

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Action Steps for Success:

• Tailor your resume and cover letter to highlight relevant skills and your passion for healthcare operations.
• Research Molina’s mission and recent news to speak knowledgeably in interviews.
• Prepare concrete examples of your organizational, analytical, and teamwork abilities.
• Apply early and follow up professionally if you don’t hear back within two weeks. This approach will maximize your chances of landing the Molina Healthcare Business Admin Intern (Operations) role and set you up for a strong start in healthcare administration.