Virtual Assistant Internship

Virtual Assistant Internship at Globe Life AO — Research Report

Introduction

The Virtual Assistant Internship at Globe Life AO offers a unique entry point into the health and benefits industry for motivated U.S. residents. This role, available for the upcoming season, is 100% remote, allowing you to gain real administrative and client-support experience without geographical barriers . Beyond routine tasks, interns contribute directly to recruiting, onboarding, and client consultation workflows, making this a high-impact opportunity for career growth .

Overview of Globe Life AO

Globe Life AO, often referred to as AO National Globe Life, is a leading provider of supplemental health and benefit programs in the United States . The company specializes in offering affordable insurance solutions that complement major medical coverage, targeting individuals and families seeking financial protection against unexpected health costs .

Positioned within the competitive supplemental insurance niche, Globe Life AO distinguishes itself through a direct-to-consumer model and a strong focus on virtual client engagement . Its key services include life insurance, critical illness coverage, and accident protection, all delivered via digital consultations and remote onboarding .

The company has grown significantly by leveraging remote work infrastructure, enabling a distributed team of Client Development Specialists and Onboarding Reps to serve clients nationwide . Its culture emphasizes thoughtful selection, prompt communication, and alignment with team values, creating a supportive environment for new hires .

People want to work here because of the remote flexibility, the chance to impact client well-being, and the opportunity to transition into full-time roles in sales, onboarding, or client development .

Virtual Assistant Internship Role

Role Overview

As a Virtual Assistant Intern, you will support Globe Life AO’s recruiting and onboarding efforts by screening candidates, conducting virtual interviews, and guiding new team members through cultural integration . You will also assist in client-facing tasks such as scheduling virtual consultations and maintaining digital records . This role bridges internal operations and external client service, offering a holistic view of the business .

Detailed Responsibilities

• Screen and evaluate job candidates for fit and readiness
• Conduct virtual interviews using platforms like Zoom
• Schedule client consultations and follow-up meetings
• Respond to customer inquiries via phone, email, and text
• Assess client needs and explain supplemental benefit options
• Maintain accurate digital documentation and client records
• Participate in weekly training and team collaboration sessions

Day-to-Day Workflow

Your day typically begins with reviewing candidate pipelines and preparing interview schedules. You’ll conduct 3–5 virtual interviews, followed by note-taking and candidate feedback submission. Midday often involves client consultation scheduling and responding to inbound inquiries . Late afternoon is dedicated to record updates, training participation, and team syncs .

Tools and Technologies

Interns use Zoom for virtual meetings, email platforms for client communication, and internal databases for candidate and client record management . Familiarity with CRM tools and digital documentation systems is essential for efficient workflow execution .

Skills and Requirements

Technical Skills

You must be proficient in Zoom, email management, and basic CRM or database tools. Experience with digital documentation and scheduling software is highly valued . No prior insurance knowledge is required, but familiarity with benefit program concepts helps .

Soft Skills

Communication is critical—you’ll interact with candidates and clients daily. Problem-solving helps you navigate scheduling conflicts or client questions. Teamwork ensures smooth collaboration with onboarding specialists and recruiters .

Experience Expectations

Globe Life AO targets rising juniors and seniors—no graduate degree is needed. They prioritize curiosity and initiative over perfection . While no prior virtual assistant experience is required, any background in customer service, admin support, or recruiting strengthens your application .

Salary and Benefits

Though exact internship pay isn’t publicly listed, entry-level remote virtual assistant roles in the U.S. typically range from $15–$22/hour, depending on experience and scope . Interns may receive a stipend, remote work flexibility, and access to training programs .

Perks include weekly training sessions, development programs, and potential full-time conversion into roles like Client Development Specialist or Customer Onboarding Rep . The remote setup eliminates commute costs and supports a balanced lifestyle .

Globe Life AO Hiring Process

Step-by-Step Hiring Stages

1. Application: Submit your resume and brief statement via ZipRecruiter or company portal
2. Screening: ATS review for keywords like “virtual assistant,” “remote,” and “customer service”
3. Assignment: Complete a short task (e.g., draft an email or schedule a mock meeting)
4. Interviews: One or two virtual interviews focusing on communication and fit
5. Offer: Receive internship details and start date for the upcoming season

Application Timeline

Apply 4–6 weeks before the upcoming season begins. The process typically takes 2–3 weeks from application to offer .

Screening Methods

Recruiters look for ATS keywords like “remote,” “virtual assistant,” “scheduling,” and “customer inquiries” . A clean resume with clear bullet points and relevant coursework or projects improves visibility .

Interview Preparation

Example Interview Questions

• How do you manage multiple scheduling requests under tight deadlines?
• Describe a time you resolved a customer inquiry professionally.
• Why are you interested in Globe Life AO’s Virtual Assistant Internship?
• How would you explain a benefit option to someone unfamiliar with insurance?

How to Answer

Use the STAR method (Situation, Task, Action, Result) to structure responses. For example, when discussing scheduling, outline the challenge, your approach, and the positive outcome .

What Recruiters Evaluate

Recruiters assess communication clarity, reliability, and cultural alignment. They value candidates who show initiative, curiosity, and a willingness to learn .

How to Get Selected

Practical Tips

• Tailor your resume to highlight remote work, scheduling, and customer service
• Include a brief note explaining your interest in supplemental benefits
• Practice virtual interview etiquette (lighting, audio, professionalism)

Common Mistakes to Avoid

• Submitting a generic resume without keywords
• Ignoring the remote work requirement in your application
• Failing to demonstrate curiosity or initiative

How to Stand Out

Create a mini portfolio showing sample emails, scheduling templates, or mock client guides. Network with current AO Globe Life employees on LinkedIn to learn insider tips . Submit a tailored application that reflects Globe Life AO’s values of thoughtful selection and alignment .

Final Thoughts

The Virtual Assistant Internship at Globe Life AO is a strategic step for anyone aiming to build a career in remote operations, client services, or health benefits. With 100% remote access, real-world impact, and full-time conversion potential, this internship offers more than just experience—it offers a pathway . Apply now to secure your spot for the upcoming season and start your journey with a company that values curiosity and thoughtful selection .

Frequently Asked Questions

Q: What is the salary for Virtual Assistant Internship at Globe Life AO?
A: While not officially published, comparable entry-level remote virtual assistant roles in the U.S. range from $15–$22/hour .

Q: How competitive is it to get hired at Globe Life AO?
A: The process is moderately competitive, favoring candidates with clear communication, remote readiness, and demonstrated curiosity .

Q: What skills are most important for this role?
A: Strong communication, scheduling proficiency, customer service experience, and comfort with virtual tools like Zoom are essential .