Patient Account Supervisor Remote

Company Intelligence

Conifer Revenue Cycle Solutions (operating as Conifer Health Solutions) is a subsidiary of Tenet Healthcare, founded in 2008 to provide revenue cycle management (RCM) services like billing, collections, patient access, coding, and A/R management to hospitals, health systems, and physician practices. Tenet, headquartered in Dallas, TX, has grown since 1969 into a major diversified healthcare services company with acute care hospitals, ambulatory surgery centers, and Conifer serving ~800 U.S. clients processing $30B+ in annual net revenue as of 2018; recent activity includes a 2026 multi-year RCM partnership with Northeast Alabama Regional Medical Center. Employee reviews highlight low pay (e.g., $16/hour for specialists), chaotic management, high pressure to meet quotas without breaks, and low morale, though some note helpful coworkers. Conifer emphasizes patient experience and financial performance via tech-enabled outsourcing, with remote roles like this one based in Frisco, TX. No explicit mission statement found, but services focus on sustainable revenue cycles and value-based care.

Program Deep Dive

This **Patient Account Supervisor

• Remote** role is a mid-level position, not explicitly an internship or graduate program for 18-25-year-olds; it targets experienced candidates with thorough revenue cycle knowledge from patient access (authorizations, admissions) through billing and insurance follow-up. Daily responsibilities likely include supervising patient accounts, A/R follow-up, denials management, billing oversight, and ensuring compliance in a high-volume remote environment. No structured timeline, mentorship, or training details available; reviews suggest minimal internal promotion and external hiring preference, with learning via on-the-job pressure in chaotic systems. Career progression may involve internal moves to higher brackets, but difficult without external competition. Key skills: revenue cycle expertise, analytics for cash flow/denials, leadership for supervision.

Application Success Guide

Requirements: Mid-level experience in remote patient accounts/revenue cycle; understanding of full RCM process (patient access to collections). No deadlines listed; apply via Indeed link provided.[User Query] Process:

1. Submit resume/cover letter via Indeed, emphasizing RCM experience and supervisory skills.
2. Expect phone screen on revenue cycle basics.
3. Panel interview with managers on scenarios like denials or A/R aging. No assessment centers or case studies mentioned; focus on practical examples. Common questions: "Walk through the revenue cycle process" ; "How do you handle insurance denials?" ; "Describe supervising a team in high-volume billing" (inferred from role). Standout candidate: Demonstrates 2+ years RCM experience, metrics like reduced A/R days, remote work discipline, and healthcare compliance knowledge over entry-level enthusiasm.

Insider Tips

• Interviews: Highlight quantifiable wins (e.g., "Reduced A/R from 60 to 47 days" like client examples); they value results amid chaos. Prioritize technical RCM skills (billing/coding/denials) over soft skills, but show team leadership as supervisor.
• Industry knowledge: Know end-to-end RCM (front/mid/back-end), value-based care, FHIR/HL7 basics for interoperability.
• Questions to ask: "How does this role contribute to recent partnerships like Northeast Alabama?" ; "What metrics define success for supervisors?"; "How does Conifer support remote team collaboration?" Shows research.
• Red flags: Generic resumes lacking RCM specifics; complaining about pressure (reviews note quotas/no breaks); no metrics from past roles.

Practical Information

• Salary: Low for industry; specialists report $16/hour (~$33K/year), minimal 2% annual raises; supervisor likely $50K-$70K base (mid-level remote estimate, verify postings).
• Benefits: Low-tier per reviews; details sparse, but Tenet offers standard healthcare packages.
• Duration/Start: Full-time permanent, not program-based; flexible remote start post-hire.[User Query]
• Networking: Limited alumni info; leverage Indeed/LinkedIn for Conifer/Tenet employees in Frisco RCM; join healthcare RCM groups for insights. Advice for 18-25s: This suits recent grads with healthcare admin/revenue cycle certifications (e.g., HFMA) or internships, but lacks formal training—gain entry via junior Patient Account Rep roles first for experience. Tailor apps to metrics; remote setup critical for success in quota-driven culture.