Hospitality Specialist

Company Intelligence

SpotOn is a leading U.S. software, point-of-sale (POS), and payments company specializing in technology solutions for the restaurant and hospitality industry, helping local businesses streamline operations, take payments, manage online ordering, reservations, labor, and marketing through a unified cloud-based platform. Founded to support independent restaurants with flexible tech and 24/7 support, it positions itself as a growth partner, recently outlining strategies like Super Bowl playbooks for handling peak traffic, profit-first menus, data-driven scheduling, and turning one-off events into repeat business. The company is rapidly growing its sales and operations teams, emphasizing high earning potential and career advancement, with a national presence described as "local everywhere." SpotOn fosters a high-energy culture of "heart & hustle," with flexible work environments, continual training, and rewards like bonuses and incentive trips; benefits include medical/dental/vision insurance, 401k match, RSUs, flexible time off, employee resource groups (e.g., Diversity & Inclusion, Women, LGBTQIA+, Veterans), and transit perks. Its mission centers on empowering local businesses to succeed independently via end-to-end tech that reduces friction and boosts revenue. While specific office locations aren't detailed, roles like Hospitality Specialist in Philadelphia, PA, offer remote options, aligning with their flexible atmosphere.

Program Deep Dive

No specific "Hospitality Specialist" internship or graduate program for students/recent graduates (ages 18-25) is detailed in available sources for SpotOn; the linked Indeed URL points to general remote hospitality jobs in Philadelphia, not a structured program.[User Query] SpotOn's careers focus on sales openings with growth opportunities, suggesting entry-level roles emphasize sales hustle in restaurant tech, including POS demos, client support, and operational streamlining for hospitality clients. Daily responsibilities likely involve client outreach, product support for restaurant tools (e.g., QR ordering, contactless payments, real-time reporting), and helping operators with peak-event strategies. Learning comes via continual training, 24/7 product support access, and leadership visibility; career progression offers unlimited earning potential, bonuses, and advancement in sales/operations. Mentorship isn't explicitly outlined but implied through development programs and COO insights on rewarding challenges.

Application Success Guide

SpotOn accepts speculative applications for unlisted roles: email resume and brief message to careers@spoton.com, specifying interest in Hospitality Specialist (Philadelphia/remote). No exact deadlines or requirements for internships/grad programs are listed; tailor to sales-focused hospitality roles via Indeed postings.[User Query] Step-by-step:

1. Customize resume highlighting hospitality/sales experience;
2. Submit via Indeed or direct email;
3. Prepare for sales-style interviews focusing on hustle and client impact. Common questions likely include "How would you help a restaurant handle Super Bowl crowds?" or "Sell me SpotOn's POS platform," drawing from their game-day strategies. No assessment centers or case studies noted; expect role-plays on restaurant tech demos. Standout candidates show sales drive, restaurant industry knowledge, and adaptability to flexible/remote work.

Insider Tips

SpotOn values sales hustle and heart over pure technical skills—prioritize soft skills like relationship-building, resilience, and quick learning for hospitality clients. Demonstrate industry knowledge by referencing restaurant pain points (e.g., peak traffic via QR payments, data-driven scheduling, loyalty conversion). Interview tips: Highlight unique sales style; use examples of turning challenges into wins, like event-day ops; leverage 24/7 support stories. Questions to ask: "How does the team collaborate on restaurant growth playbooks?" or "What success metrics define progression in hospitality sales?" Avoid red flags like rigid styles (they empower flexibility) or lacking enthusiasm for local business success; don't overlook bonuses/incentives in discussions.

Practical Information

No internship-specific salary/stipend data; sales roles offer unlimited earning potential via base + commissions/bonuses, with RSUs and incentive trips—entry-level likely competitive for Philadelphia/remote (research market: $50K-$70K base + uncapped). Benefits match full-time: health insurance, 401k match, FTO, ERGs. Program duration/start dates undefined; sales openings are ongoing, align with summer 2026 if grad-focused. Networking via ERGs, leadership visibility, and sales team growth; no alumni specifics, but email careers@spoton.com for connections. Actionable step: Follow SpotOn's operator hub for hospitality insights to reference in apps.