Remote Reservation Sales Specialist Part Time

Company Intelligence

Pyramid Global Hospitality is a global hospitality management company founded and headquartered in The Woodlands, Texas, and Boston, Massachusetts, managing a portfolio that includes resorts and hotels across the US. It focuses on growth through acquisitions, such as recently adding four resorts to its US portfolio. Employee reviews on Indeed (260 total) show mixed culture: some praise supportive teams and good values (e.g., "Good company with great values" from a Bellman in Southlake, TX), while others report toxic management, overscheduling, and lack of support (e.g., "Horrible, toxic and calculated direct and regional managers" from a Manager in Portland, OR). The company emphasizes building strong communities, supporting employee well-being, and valuing diversity and individuality. Benefits include comprehensive health insurance, retirement plans, and paid time off. It supports remote roles like the Texas-based Remote Reservation Sales Specialist and has properties in locations like Westlake, TX (e.g., Banquet Server at $20.75/hour).

Program Deep Dive

This is a part-time Remote Reservation Sales Specialist role listed via Indeed for remote work (Texas-based), not a structured internship or graduate program with fixed timelines—it's an entry-level sales position open to students/recent grads aged 18-25. Daily responsibilities likely involve handling reservations over phone/email, upselling services, and customer service in hospitality sales, based on similar Pyramid roles like Banquet Captain or Cocktail Server that emphasize guest interaction. No specific skills listed in postings, but hospitality sales roles prioritize customer service, sales persuasion, and basic CRM tools; learning opportunities include exposure to hotel operations and revenue management. Training and mentorship details unavailable from sources—expect on-the-job orientation typical for part-time hospitality roles. Career progression could lead to full-time sales, front desk, or management tracks at Pyramid properties, per general employee feedback on positive experiences.

Application Success Guide

Apply via Indeed at the provided URL (search "remote hospitality l-texas" for the Remote Reservation Sales Specialist listing). No exact deadlines noted—hospitality roles like this post ongoing (e.g., 5 days ago for similar Westlake, TX role); submit resume/cover letter highlighting any customer-facing experience ASAP. Step-by-step process:

1. Create/update Indeed profile;
2. Search and click "Apply Now" on the job;
3. Upload resume (1-page, ATS-friendly with keywords like "reservation sales," "customer service," "hospitality");
4. Complete any Indeed quick questions;
5. Follow up via email if contact listed. No assessment centers or case studies mentioned—expect phone/video interviews. Common interview questions (tailored to sales role): "How would you upsell a room upgrade?" "Describe handling a difficult customer." "Why hospitality sales?" Practice STAR method (Situation, Task, Action, Result) with examples from retail/cafe jobs.

Insider Tips

Pyramid values soft skills like teamwork and guest focus over technical skills—demonstrate via examples of building "strong communities" (their culture phrase); reviews highlight good management in some locations but corporate feel. Show industry knowledge: Mention US hospitality trends like remote reservations post-pandemic or Pyramid's resort expansions. Questions to ask interviewers: "How does this role contribute to Pyramid's growth in Texas properties?" "What training supports part-time reps in upselling?" "Opportunities for full-time transition?" Avoid red flags: Generic resumes (customize to hospitality), negativity about past jobs, or poor phone etiquette (practice clear, upbeat tone for sales role).

Practical Information

Salary/stipend: Similar Texas roles pay $18-20.75/hour (e.g., Banquet Server $20.75 in Westlake, TX; Bartender in Round Rock, TX)—expect comparable for part-time remote sales. Benefits: Comprehensive health insurance, retirement plans, paid time off (pro-rated for part-time). Start dates/duration: Rolling hires, part-time (likely 20-30 hours/week), no fixed end—ongoing employment. Networking: Leverage Indeed reviews/alumni for LinkedIn connections; join Pyramid's career site for events. For 18-25s: Gain resume-building sales experience remotely; transition to on-site roles at Texas properties like Westlake for faster progression.