Digital Accessibility Consultant

Digital Accessibility Consultant Internship/Graduate Program at Profiles (Boston, MA, Remote/Hybrid)

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Company Intelligence Company history, size, and industry position

• Profiles is a staffing and recruiting firm specializing in placing professionals in digital, creative, and marketing roles. It is not a tech company itself but acts as a talent partner for major brands and agencies.
• The company has been operating for over 20 years and is recognized for its niche focus on digital and creative talent placement.
• Profiles is considered a mid-sized agency with a strong presence in the U.S. staffing market, especially in digital transformation and accessibility consulting. Recent news, growth, and strategic directions
• Profiles has expanded its remote and hybrid offerings in response to post-pandemic workforce trends, emphasizing flexible work arrangements for both clients and candidates.
• The company is increasingly focused on digital accessibility, reflecting broader industry trends and compliance requirements (such as WCAG and ADA standards). Company culture and work environment
• Profiles is known for a collaborative, supportive, and inclusive culture, prioritizing professional development and diversity.
• The work environment is fast-paced, client-focused, and values adaptability and continuous learning. Values, mission, and what they stand for
• Profiles’ mission centers on connecting top talent with meaningful digital opportunities, with a strong emphasis on diversity, equity, and inclusion.
• The company values innovation, integrity, and building long-term relationships with both clients and candidates. Office locations and hybrid/remote policies
• Headquarters: Baltimore, MD, with significant operations in Boston, MA, and other major U.S. cities.
• Remote/Hybrid: This role is explicitly listed as remote/hybrid, reflecting Profiles’ commitment to flexible work arrangements.

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Program Deep Dive Detailed program structure and timeline

• The Digital Accessibility Consultant role is structured as an entry-level, full-time position suitable for recent graduates and early-career professionals.
• Typical program duration is 6-12 months with potential for conversion to permanent roles based on performance. Specific skills and competencies they're looking for
• Technical skills: Understanding of digital accessibility standards (WCAG, ADA), basic HTML/CSS, familiarity with assistive technologies (screen readers, keyboard navigation).
• Analytical skills: Ability to audit websites and digital products for accessibility compliance.
• Communication: Strong written and verbal skills for reporting findings and collaborating with cross-functional teams.
• Attention to detail and a passion for inclusive design. Daily responsibilities and learning opportunities
• Conduct accessibility audits of websites, apps, and digital content.
• Document and report accessibility issues, recommending solutions.
• Collaborate with designers, developers, and project managers to implement accessibility improvements.
• Stay updated on accessibility best practices and legal requirements. Mentorship and training provided
• Structured onboarding with training on accessibility tools and standards.
• Ongoing mentorship from senior accessibility consultants and regular feedback sessions.
• Access to professional development resources and industry certifications. Career progression paths after completion
• Successful interns/consultants may be offered permanent roles as Accessibility Analysts, Consultants, or Project Leads.
• Opportunities to specialize in UX/UI, compliance, or move into broader digital strategy roles.

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Application Success Guide Exact application requirements and deadlines

• Requirements: Resume, tailored cover letter, and (if available) portfolio or examples of accessibility-related work.
• Deadlines: Rolling applications, but early submission is strongly advised due to high demand. Step-by-step application process

1. Submit application via the Profiles job portal.
2. Initial screening by a recruiter (phone or video).
3. Technical assessment or case study (accessibility audit simulation).
4. Panel interview with hiring manager and team members.
5. Reference check and offer. Common interview questions for this specific role/company

• What is your understanding of digital accessibility and why is it important?
• Can you describe a time you identified or solved an accessibility issue?
• How would you approach auditing a website for accessibility?
• What assistive technologies are you familiar with?
• How do you stay current with accessibility standards? Assessment centers or case studies they use
• Expect a practical case study: reviewing a sample website or app and identifying accessibility barriers, then presenting recommendations. What makes a standout candidate
• Demonstrated passion for digital inclusion.
• Practical experience (coursework, projects, or volunteer work) in accessibility.
• Strong communication and collaboration skills.
• Proactive learner with a growth mindset.

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Insider Tips Company-specific interview tips and what they value

• Profiles values initiative and a genuine commitment to accessibility—share personal stories or projects.
• Show you understand both the technical and human impact of accessibility. Technical skills vs soft skills priorities
• Technical skills are essential, but soft skills (communication, teamwork, adaptability) are equally important due to the client-facing nature of the role. Industry knowledge you should demonstrate
• Familiarity with WCAG guidelines, ADA compliance, and current trends in digital accessibility.
• Awareness of the business case for accessibility (legal, ethical, and market benefits). Questions to ask interviewers to show genuine interest
• How does Profiles support ongoing learning in accessibility?
• What are the most common accessibility challenges your clients face?
• How does the team measure the impact of accessibility improvements? Red flags to avoid in applications/interviews
• Generic applications with no mention of accessibility.
• Lack of awareness of current accessibility standards.
• Overemphasis on technical skills without understanding user impact.

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Practical Information Salary/stipend ranges for this level

• Entry-level digital accessibility consultants typically earn $55,000–$70,000/year in Boston, with some variation based on experience and education. Benefits package details
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off, sick leave, and holidays.
• Professional development support and certification reimbursement. Start dates and program duration
• Flexible start dates, often aligned with academic calendars or candidate availability.
• Program duration: typically 6–12 months, with potential for permanent placement. Networking opportunities and alumni connections
• Access to Profiles’ network of digital professionals and clients.
• Participation in industry events, webinars, and internal networking sessions.
• Alumni often move into roles at major agencies, tech firms, or stay with Profiles in advanced consulting positions.

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Actionable Advice:

• Tailor your application to highlight both technical and human-centered aspects of accessibility.
• Prepare for scenario-based interview questions and be ready to discuss real or hypothetical accessibility audits.
• Demonstrate curiosity about the evolving field of digital accessibility and show a willingness to learn from feedback and mentorship.
• Connect with current or former Profiles consultants on LinkedIn to gain insights and strengthen your application.