Master Scheduler

Company Intelligence

Midi Health is a virtual healthcare platform specializing in midlife women's health, focusing on perimenopause and menopause through personalized care plans including medications, coaching, and therapies. Founded in 2021 by CEO Joanna Strober, it operates from headquarters in Los Altos, CA (14355 Miranda Way), with a remote-first model that sources talent nationwide via "Project Lewis and Clark" to license clinicians across states. The company has grown rapidly, raising a Series D round of $100M in 2026 (including from Serena Ventures and Foresite Capital), achieving unicorn status with over $1B valuation as the first in its field; prior rounds include Series B. It positions as the fastest-growing women's telehealth provider, addressing the "menopause penalty" ($26B annual productivity loss) in an underserved market. Recent news highlights collaborations like Teal Health's cervical cancer screening initiative (Jan 2026), signaling expansion in women's preventive health. Culture emphasizes mission-driven scaling, hiring for growth mindset and potential over exact experience in novel healthcare models, with a remote/hybrid policy flexible by location (e.g., Bay Area listings). Core values center on democratizing care for 50% of the population historically ignored, prioritizing innovation and nationwide talent access. Note on Role Specificity: No public details confirm a "Master Scheduler" internship/graduate program at Midi Health; searches yielded general entry-level remote Bay Area roles via Indeed, but this title aligns more with operations/scheduling in telehealth (e.g., clinician/patient coordination). Insights below adapt Midi's hiring philosophy to such entry-level ops roles for 18-25-year-olds.

Program Deep Dive

No dedicated internship/graduate program details available for Master Scheduler; infer structure from Midi's talent strategy for early-career ops roles in a high-growth telehealth startup. Likely 3-12 month remote program with flexible timeline, focusing on scheduling clinician appointments, patient virtual visits, and care plan logistics in a scaling Series D company. Key skills: organizational tools (e.g., scheduling software like Calendly/Acuity), basic healthcare ops (HIPAA compliance, telehealth workflows), growth mindset for ambiguous challenges, and adaptability to remote nationwide teams. Daily responsibilities: manage provider calendars, coordinate multi-state patient bookings, triage inquiries, support care delivery scalability; learning via on-the-job exposure to women's health innovation. Mentorship from ops leads or clinicians, with training in Midi's proprietary platform and midlife health basics; emphasis on "learning on the job" for playbook-free roles. Post-program progression: full-time ops coordinator, scheduler lead, or pivot to clinical ops/patient success, leveraging unicorn growth for internal mobility.

Application Success Guide

Requirements/Deadlines: Entry-level remote ops roles (e.g., via Indeed) typically seek 18-25-year-olds with high school diploma or associate's; no degree required. Skills: scheduling proficiency, Google Workspace/CRM basics, remote work reliability. No fixed deadlines—apply ASAP as postings are ongoing; tailor resume to telehealth ops. Step-by-Step Process:

1. Customize resume/cover letter highlighting any scheduling/volunteer coordination and passion for women's health.
2. Apply via Indeed/Midi careers (boards.midihealth.com inferred).
3. 30-45 min virtual interview with ops/HR.
4. Ops task (e.g., mock schedule 20 patient slots).
5. Final with manager/CEO if mission-aligned. Common Interview Questions: "Tell me about a time you managed conflicting schedules" (ops test); "Why women's midlife health?" (mission fit); "How do you handle ambiguity in a startup?" (growth mindset). Assessments: Likely case study: optimize a clinician's weekly calendar for 50 patients across time zones; no formal assessment centers noted. Standout Traits: Demonstrate potential via side projects (e.g., personal scheduling tool), healthcare curiosity (read Joanna Strober interviews), and remote reliability (e.g., past virtual volunteering).

Insider Tips

Midi values growth mindset over experience—pitch yourself as eager for "unsolved challenges" like scaling telehealth nationwide, not perfect resumes. Prioritize soft skills (adaptability, communication for patient/provider coordination) 70/30 over technical (Excel/scheduling apps—learn free via YouTube). Show industry knowledge: Cite menopause care gaps ($26B productivity hit), Midi's unicorn rise, or collabs like Teal Health. Questions to Ask: "How does this role contribute to Project Lewis and Clark's nationwide scaling?"; "What unsolved ops challenge should I prepare to tackle Day 1?"; "How has mentorship shaped early-career growth here?" Red Flags to Avoid: Generic apps ignoring women's health mission; complaining about ambiguity; location rigidity (they hire beyond hubs).

Practical Information

Salary/Stipend: Entry-level remote scheduler roles in Bay Area telehealth startups: $22-28/hour ($45K-58K annualized) for interns/recent grads; full-time post-program $60K-75K base. (Infer from Series D scale; negotiate based on remote CA rates.) Benefits: Standard startup package: health insurance, 401k match, unlimited PTO, remote stipend; women-focused perks like fertility/menopause support likely. Duration/Starts: 6-12 months, rolling starts (e.g., quarterly); flexible for students. Networking: Connect alumni via LinkedIn (search "Midi Health scheduler"); attend women's health virtual events; leverage CEO Joanna Strober's podcasts/interviews for insider rapport. Join post-app: GV Talent Talks network or McKesson Ventures events tied to Midi.