Junior Ux Designer

Hubtype’s Junior UX Designer Internship/Graduate Program (Spain Only): Comprehensive Guide for Young Professionals

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Company Intelligence

• Company History, Size, and Industry Position
• Hubtype is a Spanish SaaS company specializing in enterprise-grade chatbot platforms for customer service automation, leveraging conversational AI and interactive messaging tools.
• Founded in the late 2010s, Hubtype raised a $1.6M seed round in 2019 and currently employs 11–50 people.
• It is recognized for its secure, scalable solutions (ISO 27001 certified) and serves a range of industries seeking to automate and enhance customer interactions.
• Recent News, Growth, and Strategic Directions
• Hubtype has focused on expanding its platform’s capabilities, integrating with CRM and AI systems, and emphasizing analytics and security.
• The company’s growth is driven by the rising demand for automated, AI-powered customer service tools.
• Company Culture and Work Environment
• Hubtype promotes a fully remote, highly flexible work environment for its Spain-based team, trusting employees to manage their own schedules.
• The culture values diversity, collaboration, and continuous learning, with team members from various backgrounds and cultures.
• Values, Mission, and What They Stand For
• Hubtype’s mission is to improve customer satisfaction and efficiency through innovative conversational AI.
• The company values clarity, inclusivity, and personal growth, offering 10% of work time for self-improvement and learning.
• Office Locations and Hybrid/Remote Policies
• Remote-first for all Spain-based employees; no physical office attendance required.

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Program Deep Dive

• Program Structure and Timeline
• Full-time, entry-level role for those with 0–2 years’ experience in UX, product, or conversational design.
• Ongoing start dates; typical internships/graduate programs last 6–12 months, but this role is positioned as a junior permanent hire.
• Skills and Competencies Sought
• Studies in UX/Product Design or related field.
• Proficiency in Figma and familiarity with design systems.
• Fluency in English and Spanish (written and spoken).
• Understanding of typography, color, layout, hierarchy.
• Interest in accessibility, UX best practices, and developer collaboration.
• Basic knowledge of conversational design (dialogue flow, tone, user intent).
• Daily Responsibilities and Learning Opportunities
• Design user flows and conversational interfaces to improve usability and engagement.
• Create and maintain design files in Figma; contribute to the shared design system.
• Collaborate with developers to ensure high-quality, accessible implementation.
• Support UX research and testing to validate design decisions.
• Document and create visual assets for bots and automated experiences.
• Participate in design critiques and cross-functional meetings for ongoing learning.
• Mentorship and Training
• 10% of work time dedicated to personal growth (courses, side projects, reading).
• Regular feedback through design critiques and collaborative sessions.
• Exposure to cross-functional teams (developers, product managers, researchers).
• Career Progression Paths
• Progression to mid-level UX/Product Designer roles.
• Opportunities to specialize in conversational design, UX research, or product management.
• Potential to mentor future junior designers as you advance.

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Application Success Guide

• Application Requirements and Deadlines
• No degree required; relevant studies and portfolio are key.
• Fluency in English and Spanish is mandatory.
• Applications are open until the position is filled; early application is advised.
• Step-by-Step Application Process

1. Submit application via uxremotetalent.com with CV and portfolio.
2. Portfolio review focusing on UX projects, especially conversational or product design.
3. Initial interview (video call) to assess motivation, communication, and cultural fit.
4. Design challenge or case study (typically a UX problem relevant to chatbots or conversational flows).
5. Final interview with team leads or cross-functional panel.

• Common Interview Questions
• Why are you interested in conversational UX and AI?
• Walk us through a UX project in your portfolio.
• How do you approach designing for accessibility?
• Describe a time you collaborated with developers.
• How would you improve a chatbot experience for a specific use case?
• Assessment Centers or Case Studies
• Expect a practical design challenge: e.g., mapping a user flow for a chatbot, identifying pain points, or redesigning a conversation for clarity and engagement.
• What Makes a Standout Candidate
• Strong, relevant portfolio (even academic or side projects).
• Clear understanding of conversational design principles.
• Demonstrated collaboration and communication skills.
• Proactive approach to learning and self-improvement.
• Genuine interest in AI, automation, and customer experience.

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Insider Tips

• Company-Specific Interview Tips
• Emphasize your interest in conversational AI and how it can improve customer service.
• Show initiative in learning (mention online courses, side projects, or relevant reading).
• Be ready to discuss accessibility and inclusivity in design.
• Technical Skills vs Soft Skills Priorities
• Technical: Figma, design systems, UX fundamentals, conversational design basics.
• Soft: Communication, collaboration, adaptability, willingness to learn.
• Industry Knowledge to Demonstrate
• Trends in chatbots, conversational interfaces, and customer service automation.
• Awareness of accessibility standards and inclusive design.
• Questions to Ask Interviewers
• How does Hubtype approach user research for conversational products?
• What are the biggest challenges in designing for chatbots?
• How is feedback shared within the design team?
• What opportunities exist for personal growth and upskilling?
• Red Flags to Avoid
• Submitting a portfolio with no conversational or product design examples.
• Lack of interest in automation, AI, or customer experience.
• Poor communication or inability to explain design decisions.

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Practical Information

• Salary/Stipend Ranges
• Junior UX roles in Spain typically offer €18,000–€28,000/year; Hubtype’s package is described as “attractive” but exact figures are not public.
• Benefits Package Details
• 29 days holiday per year (plus national holidays).
• Fully remote and flexible working.
• Personal growth time (10%).
• Workstation budget for home office setup.
• Learning & Development–centered perks.
• Start Dates and Program Duration
• Immediate start possible; duration is ongoing as a junior hire, not a fixed-term internship.
• Networking Opportunities and Alumni Connections
• Work with a diverse, international team.
• Access to cross-functional collaboration and potential mentorship.
• As a small, growing company, early hires often form strong alumni networks as they progress in their careers.

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Actionable Advice:

• Tailor your portfolio to highlight conversational, chatbot, or customer service UX projects.
• Brush up on Figma and design system fundamentals.
• Prepare to discuss accessibility and inclusivity in your work.
• Show a genuine passion for AI, automation, and continuous learning.
• Apply early and follow up with thoughtful questions in interviews. This role is ideal for young professionals seeking hands-on experience in a fast-growing, remote-first tech company at the intersection of UX and conversational AI.