Forward Deployed Engineer Mid Level

Company Intelligence

• Company History, Size, and Industry Position
• Hiya was founded in 2015 and operates in the voice intelligence and communications technology sector, focusing on AI-driven solutions for call security and productivity.
• The company has established itself as a leader in voice security and spam call blocking, partnering with major players like Samsung, AT&T, and Ericsson.
• Hiya’s solutions are used by over 500 million users globally, indicating significant market penetration and a strong reputation in the industry.
• While exact employee numbers are not public, Hiya is recognized as a dynamic, scaling startup with a global reach.
• Recent News, Growth, and Strategic Directions
• Hiya is rapidly expanding, launching new products and entering new markets, especially in the branded call and network-based solutions space.
• The company is recognized for its innovation in AI and audio intelligence, staying at the forefront of voice tech trends.
• Company Culture and Work Environment
• Hiya’s culture is described as agile, growth-oriented, and highly collaborative, with cross-functional teamwork between engineering, product, and commercial teams.
• The company values proactivity, continuous improvement, and customer-centricity, encouraging employees to take initiative and focus on delivering value.
• Hiya is recognized for a startup employer environment, which typically means fast-paced work, high autonomy, and opportunities for rapid skill development.
• Values, Mission, and What They Stand For
• Mission: “Modernize voice with intelligence.” Hiya aims to make voice communication safer and more productive through advanced AI and data-driven solutions.
• Core values include serving customers, doing rather than observing, improving continuously, and leading by example.
• Office Locations and Hybrid/Remote Policies
• Hiya offers remote positions worldwide, with a presence in New York, NY, and other locations.
• The company supports fully remote work, making it accessible to candidates regardless of location.

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Program Deep Dive: Forward Deployed Engineer (Mid Level)

• Program Structure and Timeline
• While specific internship/graduate program details are not listed, mid-level Forward Deployed Engineer roles at Hiya typically involve full-time, project-based work with immediate integration into product teams.
• Expect a structured onboarding with rapid immersion into live projects, followed by ongoing mentorship and performance feedback.
• Skills and Competencies Sought
• Technical skills: Strong programming (likely Python, Java, or similar), experience with cloud platforms, and understanding of AI/ML concepts are highly valued.
• Problem-solving: Ability to translate complex technical requirements into scalable solutions.
• Collaboration: Comfort working cross-functionally with product, sales, and marketing teams.
• Customer focus: Ability to understand and address user needs, especially in security and communications contexts.
• Daily Responsibilities and Learning Opportunities
• Deploying and integrating Hiya’s voice intelligence solutions for enterprise clients.
• Building and optimizing AI-driven features for call security and spam detection.
• Collaborating with product and engineering teams to deliver new features and resolve technical challenges.
• Learning opportunities include exposure to cutting-edge AI, large-scale cloud deployments, and real-world security challenges.
• Mentorship and Training
• Direct mentorship from senior engineers and team leads.
• Access to a $1,000 annual professional development fund for certifications or courses.
• Regular feedback and opportunities for leadership development.
• Career Progression Paths
• Successful engineers can progress to senior engineering roles, technical lead positions, or move into product management.
• Exposure to executive decision-making and cross-departmental projects accelerates career growth.

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Application Success Guide

• Application Requirements and Deadlines
• Applications are accepted on a rolling basis via the company’s careers portal.
• Typical requirements: Resume, cover letter, and possibly a portfolio or GitHub link.
• No specific deadline is listed; apply as soon as possible for best consideration.
• Step-by-Step Application Process

1. Submit application online with all required documents.
2. Initial HR screening (may include a short phone interview).
3. Technical assessment (coding test or take-home project).
4. Technical interviews with engineering team (may include system design and problem-solving).
5. Final interview with hiring manager and/or cross-functional team members.

• Common Interview Questions
• Describe a time you deployed a complex technical solution in a real-world environment.
• How would you approach integrating Hiya’s technology with a large telecom partner?
• Explain a challenging bug you resolved and your debugging process.
• How do you prioritize customer needs in technical decision-making?
• Assessment Centers or Case Studies
• Expect a technical assessment (coding test or take-home project) focused on real-world deployment and problem-solving scenarios.
• May include a case study on scaling AI-driven solutions or improving call security.
• What Makes a Standout Candidate
• Demonstrated experience with cloud platforms, AI/ML, and scalable backend systems.
• Strong communication skills and ability to explain technical concepts to non-technical stakeholders.
• Evidence of initiative, continuous learning, and customer focus.

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Insider Tips

• Company-Specific Interview Tips
• Highlight experience with AI, voice technology, or security.
• Show understanding of Hiya’s mission and how your work can contribute to safer, smarter voice communication.
• Be ready to discuss cross-functional projects and how you collaborate with non-engineers.
• Technical Skills vs. Soft Skills
• Technical skills are essential, but soft skills (communication, teamwork, customer empathy) are highly valued due to the collaborative environment.
• Industry Knowledge to Demonstrate
• Awareness of voice security, spam detection, and AI trends in communications.
• Understanding of telecom industry challenges and opportunities.
• Questions to Ask Interviewers
• How does Hiya measure the impact of its AI solutions on customer experience?
• What are the biggest technical challenges facing the engineering team this year?
• How does the company support professional growth and learning?
• Red Flags to Avoid
• Lack of research on Hiya’s products and mission.
• Overemphasis on technical skills without demonstrating teamwork or customer focus.
• Generic answers that don’t address the unique challenges of voice intelligence.

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Practical Information

• Salary/Stipend Ranges
• Comparable mid-level roles at Hiya are listed at $90,000–$168,000/year (USD), depending on experience and location.
• Internships or graduate roles may be at the lower end of this range or pro-rated.
• Benefits Package Details
• Remote work flexibility.
• Professional development fund ($1,000/year).
• Standard tech company benefits: health insurance, paid time off, and possibly equity (stock options).
• Start Dates and Program Duration
• Start dates are flexible; most roles are open until filled.
• Full-time roles are ongoing; internships (if available) typically last 10–12 weeks.
• Networking Opportunities and Alumni Connections
• Access to a global, cross-functional team and direct mentorship from senior leaders.
• Opportunities to work with major industry partners (Samsung, AT&T, Ericsson).
• Alumni often move into senior roles within Hiya or at other leading tech companies.

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Actionable Advice for Young Professionals

• Tailor your application to highlight both technical and collaborative experience.
• Demonstrate curiosity about AI, voice tech, and customer impact.
• Prepare for technical and behavioral interviews with real-world examples.
• Engage with Hiya’s products (e.g., try their spam-blocking app) to show genuine interest.
• Network with current employees on LinkedIn for insights and referrals.