Tier 1 Technical Support Specialist

Company Intelligence

Frasco Inc is a leading provider of investigative services primarily for the insurance industry, specializing in areas like field investigations and case coordination. The company operates from its headquarters at 9780 Irvine Center Dr, Irvine, CA 92618, with a presence noted in state licensing lists (e.g., Oregon private investigator registry, license expiring 6-09-2027). It supports remote roles listed as "Remote in Irvine, CA," indicating flexible work policies for certain positions, though core operations appear Irvine-based. No specific details on company history, employee size, recent news, growth strategies, culture, values, or mission are available in current sources; it positions itself as a key player in insurance investigations.

Program Deep Dive

No dedicated internship or graduate program for students/recent graduates (ages 18-25) is identified for the "Tier 1 Technical Support Specialist" role at Frasco Inc; search results highlight entry-level operational roles like Assignment Coordinator and Remote Case Coordinator

• Data & Referrals, which require thriving in demanding environments with organizational skills. These involve setup/coordination in assignment departments, potentially aligning with Tier 1 support tasks like case data handling or referrals, but lack explicit program structure, timelines, skills lists, daily responsibilities, mentorship, training, or career paths. Field Investigator roles (related but not technical support) include preparing/dictating reports, suggesting support roles may involve similar report/tech coordination.

Application Success Guide

Application details point to platforms like Paylocity, Indeed, and JobLeads for similar roles (e.g., Assignment Coordinator). The provided URL links to a general Indeed search for "Entry-Level Remote" jobs in Los Angeles, CA—not a direct Frasco listing—requiring users to search/filter for Frasco's Tier 1 Technical Support Specialist.[user query] No deadlines, exact requirements, step-by-step processes, interview questions, assessments, or standout candidate traits are specified in sources; apply via recruiting.paylocity.com or Indeed for open roles like Assignment Coordinator. Tailor resumes to emphasize organization and high-pressure handling, as noted in job descriptions.

Insider Tips

For Frasco's coordinator/support roles, prioritize organizational skills and ability to handle demanding environments over technical expertise, based on repeated emphasis in listings. Demonstrate insurance industry awareness (e.g., investigative services for claims) to show fit. No company-specific interview tips, soft skills priorities, required industry knowledge, suggested questions, or red flags available; avoid generic applications by referencing Irvine/remote setup needs. In interviews for similar roles, highlight energy and detail-orientation to align with "energetic and organized" profiles.

Practical Information

Entry-level Field Investigator roles (comparable pay indicator) range from $22-$28/hour; expect similar for Tier 1 Technical Support Specialist. No salary, stipend, benefits, start dates, program duration, networking, or alumni details provided for this role or internships. Remote setup implies flexibility, but confirm via application portals like Paylocity. Actionable Advice for Young Professionals: This appears to be an entry-level operational role rather than a formal internship—pivot to applying for Assignment Coordinator positions on Paylocity/Indeed, customizing your resume with keywords like "demanding environment" and "organized." If no technical support experience, build basics via free tools (e.g., IT ticketing simulations on Coursera). Network on LinkedIn by searching Frasco Irvine employees for informational chats on insurance investigations. Monitor Indeed for "remote Irvine" updates, as listings evolve quickly.[user query] Sources lack depth on programs, so directly email recruiting@frascoinc.com (inferred from patterns) for internship confirmation.